Srimax Output Desk Download Full Free Version

Free Srimax output desk for Windows PC. It is an internal internal ticket system. This is all that in one solution connects the functions of technical support, live chat and CRM to create a trouble -free and pleasant journey of customer service.

Overview of the implementation of the output srimax

This comprehensive technical support software has been designed to simplify the management of live and live conversations. The unique approach to combining emails and chats with clients with the same ticket distinguishes it, creating a coherent system to serve customer interactions.

Simplified technical support ticket software

Ticket management can be difficult, but it facilitates an intuitive approach. This feature organizes E -MAILE of customers and chats in possible tickets, ensuring a structured way of servicing customer inquiry. Thanks to the possibility of an independent host, companies have full control over technical support, ensuring data security and adaptation according to their needs.

Helpful CRM for small companies

In addition to a solid ticket system, which includes simple and easy to use CRM adapted to small companies. This CRM transforms the way you manage customers and potential customers, enabling better management of customer relationships and better lead tracking.

desk software with live chat

Transform your help into the Central Customer Communication Center by including live chat functionality. It easily organizes E -maile, live chats, internet/contact forms and social media news under one platform as tickets. This unified approach ensures that nothing falls into cracks, ensuring a comprehensive view of customer interaction.

Grupa according to the Master What’s Yours tags

The performance is the key, allowing you to master the support system by grouping tickets using appropriate tags. This function helps to identify frequent queries and customer demands, enabling to provide targeted and efficient support.

Control and assignment of Divide & Conquer tickets

Assigning a suitable fan to tickets in a timely manner is crucial for ensuring exceptional customer service. This enables companies to effectively control and assign tickets, ensuring that every customer receives the attention he deserves. By dividing tickets based on departments, companies can overcome their field of perfection and stand out in customer service.

Reporting and analyzes introduce marketing so that help to office

fights are a shed of improvements and provide detailed reports on chat operations, operator’s performance, visiting visitors’ behavior and compliance with SLA principles. These analytics offer valuable insight into the effectiveness of customer service, enabling companies to improve their strategy. In addition, integration of marketing data with the Assistance Department helps to get insight into potential URL addresses, IP addresses, visit times, location and return visits.

Internal ticket system for technical support

Extend the benefits of the software to the organization’s internal operations. Provide the best help for your employees from various departments, such as IT, marketing, HR or any other, thanks to the internal ticket system for technical support. This provides improved service for internal demands, queries and problems.

System requirements:

• Operating system: Windows 11/10/8.1/8/7
• processor:

  minimum 1 GHz processor (2.4 GHz)

Strong: RAM: < RAM: RAM: RAM: RAM: (4 GB or more recommended)

• Free space on the hard disk:

  200 MB or more is recommended

Game in the field of customer support. Easy integration of technical support, live and CRM chat along with the self -sufficient support ticket system provides companies with a powerful and flexible solution.

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